Services / Technical Support
The continuous and effective technical support is for us the added value of our products.The Technical Department of Hotelware Group operates 365 days a year, providing full support to our customers. Its staff is highly trained technicians with the knowledge to give solutions to any problem.In detail the technical department supports:
/ Installation of digital dishwasher pumps.
/ Installation of digital dosing systems for industrial & institutional laundries.
/ Dilution control systems of our ultra-concentrated detergents.
/ Visiting customers on a regular basis to make sure the proper functioning of these devices,
as well as checking the output results of dishwashers and washer extractors.
Services / Training
The proper training of the personnel of hotels and catering business, is the only guarantee for the effective and correct use of hygiene and cleaning products. The provision of the necessary knowledge to users of our products ensures maximum efficiency and economy.
For this reason, our company has designed hygiene plans where they are tailored according to business and needs by our trained staff.
Fields of Activities / Focus
In the field of mass catering, our long experience in providing products and services ensures compliance with food safety standards.
At the same time, it helps to improve employee safety and develop a safe food management system based on the principles of HACCP
Our company takes care of the health and safety of your products every day, the cleanliness of the storage area & the other working areas of the staff. Being well aware of the dangers involved in feeding a large number of people and the strictness of health legislation, after carefully studying and understanding all of the above needs, we have created a cost effective hygiene plan that takes care of your kitchen, from washing glasses, dishes and utensils to the complete disinfection of the worktop and floor, while providing trainning and constant updating to the new hygiene regulations.
Conerned about the impact of bacteria on the kitchens, our company has developed innovative disinfectants and antibacterial products for the safety of the employees by extension of the food that is in its place. These products act as a shield for protection and help to deal with bacteria which we are intouch with, every day.
Especially, in fast service enterprises in the catering area, due to the very large number of visitors per day, the time it takes to keep everything clean & safe based on the hygiene roles is very little, the staff must be fully trained so that they can immediatly solve problems, including the cleanliness of serfaces, materials and equipment found in food areas, and the products to provid security and ease of use. And all this, of course by ensuring the lowest maintence costs and lower cost of use for the business.
Fields of Activities / Cleaning & Hygiene in Industry
The rational application of the HACCP (Hazard Analysis & Critical Control Point) principles and compliance with Good Manufacturing Practice rules are essential for food safety. The needs for cleaning and disinfecting industrialized countries can only be met by specialized, high-end products. For this reason, we produce high quality and efficient products that are essential for the hygiene of food production and processing areas.