our new cooperation with Puressence Ltd.
TO: Cyprus based customers
In the context of the continuous development of our company and with the aim of continuing and upgrading our offered service to our esteemed customer base, we are delighted to announce that Puressence Ltd is now a member of HOTELWARE GROUP. Puressence Ltd from now on will be responsible for the distribution and sales of our products in the Cyprus market.
We are confident that the companies of our group are now able not only to create new product categories and services but also to upgrade the existing ones with the focus on the best possible satisfaction of our honorable partners in the Cyprus market.
As of today, please send your orders to info@puressence.com.cy or our phone number 7777 8929. For changes to your system the new vendor details are:
Company Name: Puressence Ltd
Reg. No.: HE 246545, VAT Reg. No.: 10246545R
Address: 1, Everest str. Industrial Area Aradippou (old Free trade zone)
Larnaca, Cyprus 7100
Telephone No: +357 24533 878, 7777 8929
Fax No.: +357 24533 879
Email address: info@puressence.com.cy
Impact of The Korona virus on the distribution chain
Dear Customers,
As we all know, the corona virus COVID-19 has an impact on the health and well-being of many people in most of the world. First of all, our thoughts are with those who have been affected by the pandemic.
One of its impacts is that many companies worldwide face problems in their production as well as in the distribution of their products.
We want to assure you that our group strives to have sufficient stock of raw materials to support all its customers. However, due to the excessive and unexpected increase in demand and the restrictions on travel in many countries, it is expected that there will be some delays in our production process. In this period of unprecedented global humanitarian and economic crisis, we remain on your side to support your business in the best possible way, always within of what is possible.
In addition, we would like to inform you that due to the situation our production department operates 24 hours a day, 7 days a week.
Thank you for your understanding of this difficult period for all of us and we encourage you to contact us using our email and not our call center. This will enable us to manage more issues in a shorter time.
Hotelware Group of Companies.
Services / Technical Support
The continuous and effective technical support is for us the added value of our products.The Technical Department of Hotelware Group operates 365 days a year, providing full support to our customers. Its staff is highly trained technicians with the knowledge to give solutions to any problem.In detail the technical department supports:
/ Installation of digital dishwasher pumps.
/ Installation of digital dosing systems for industrial & institutional laundries.
/ Dilution control systems of our ultra-concentrated detergents.
/ Visiting customers on a regular basis to make sure the proper functioning of these devices,
as well as checking the output results of dishwashers and washer extractors.
Services / Training
The proper training of the personnel of hotels and catering business, is the only guarantee for the effective and correct use of hygiene and cleaning products. The provision of the necessary knowledge to users of our products ensures maximum efficiency and economy.
For this reason, our company has designed hygiene plans where they are tailored according to business and needs by our trained staff.